RNRMC Vacancy Page | |
Name of Post | Supporter Services Assistant (Maternity Cover) |
Closing Date | 09:00 12/02/2025 |
Interview Date | As applications received |
RNRMC is looking for an exceptional part-time (32 hours per week) Supporter Services Assistant to cover a period of maternity leave.
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Location | Portsmouth |
Salary Range | Salary |
Our Charity exists to provide a lifetime of support to the men and women of the Royal Navy and their immediate families wherever and whenever they are in need. We take great pride in being responsive and in making a difference at a critical point in people’s lives. | |
Role | |
Reporting to the Head of Supporter Services and Operations, the Supporter Relations Assistant (SRA) will deliver efficient and conscientious administrative support to the Fundraising team. The role will work as part of the supporter relations team and will act as the first point of contact for our donors and supporters, representing the charity in a warm professional manner. As part of this role, you will lead on the daily activities in supporting our donors such as the preparation of thank you letters, accurate data entry on our CRM System and assisting with the day-to-day running of the fundraising department, the role holder will communicate with supporters through a variety of methods.
The SRA will contribute to the team by helping with fundraising activities such as the preparation of donor reports, and accurate record-keeping. A key part of this position is to pro-actively engage and build lasting relationships with supporters from within the Naval Service and the external environment.
In addition, The SRA will work with the Regional Engagement Officers and HR regarding the recruitment, onboarding, stewardship and Offboarding of Fundraising and Events Volunteers. | |
Experience & Background | |
You will have at least 1 years’ experience of working in a comparable role and possess a real customer service ethic. You will be highly organised with the ability to effectively multitask a busy and varied workload. You will be a capable administrator with experience of MS365, databases, and work with a high level of accuracy
Please see the job pack for full details on the duties and responsibilities | |
How to Apply | |
Please submit your CV along with a covering letter detailing how you meet the person specification for the role to hr@rnrmc.org.uk
Interviews will be held on a rolling basis during the advertising period and RNRMC reserve the right to close the vacancy early and make an appointment at any stage of the application process. Applicants may be asked to participate in an on-line Application Discussion prior to the closing date to aid in the shortlisting process. This will be held via Microsoft Teams. | |
For an informal discussion about this role, please contact Bob Field Head of Supporter Relations & Operations. | |
